Refund policy
Last updated: October 10, 2026
30-day refund window
My-Hat, LLC offers refunds for Margin Copilot subscription charges when requested within 30 days of the charge, including monthly or annual renewals. This policy does not limit any mandatory consumer rights.
Request a refund
Email support@margincopilot.com from your account email with your receipt or transaction reference. Do not send card numbers. Paddle, our merchant of record, processes approved refunds back to the original payment method. Processing times depend on Paddle and your payment provider.
Cancellation is separate
Canceling stops future renewals and keeps access until the current period ends; it does not automatically refund an earlier charge. Request a refund separately if needed. A trial has no subscription charge to refund. Cancel before the trial ends to avoid the first payment.